Privacy Policy

At Primes.com.bd, we respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services.

1. Information We Collect

Name, phone number, email address, and shipping/billing address during order placement
Payment data (e.g., transaction reference — we do NOT store card details)
Browsing activity (e.g., viewed products, IP address, device info)

2. How We Use Your Data

To process orders and deliver products
To send order confirmations, shipping updates, and service messages
To improve user experience and website performance
To offer promotions, newsletters (opt-in only)

3. Data Protection & Security

We use SSL encryption, secure payment gateways, and data access restrictions to protect your information. Our team is trained in data privacy best practices.

4. Sharing of Information

We do not sell your personal data. We may share necessary data with payment providers, delivery partners, or legal authorities — only when required to complete transactions or comply with laws.

5. Cookies & Tracking

We use cookies to personalize your experience and track analytics. You can disable cookies in your browser settings.

6. Your Rights

You may request to view, correct, or delete your data
You can unsubscribe from marketing communications anytime
Contact privacy@primes.com.bd for privacy-related queries

7. Policy Updates

We reserve the right to update this policy. Changes will be posted here with the updated date. Continued use of the site implies consent.